Want to Streamline Your Business and Provide a Better Customer Experience? Using the Right Communications Technology Will Help You Do Just That
January 17, 2012 | Easthampton, MA

In today’s world, a business owner is expected to understand the relevance and significance of every single feature that their Unified Communications provider offers. However, many business owners don’t receive the proper explanation as to how that feature can be applied to benefit their organization.
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VoIP Is One Of The Hottest Buzz Words In Telecommunications Today: Is Your Company Prepared to Take Advantage of It?
December 14, 2011 | Easthampton, MA

VoIP is one of the hottest buzz words surrounding communications technology, because it has the potential of revolutionizing the way we communicate. As with the adoption of any technology, companies must take appropriate steps in order to successfully implement VoIP and reap its benefits.
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Want the Secret to Increased Profitability and Employee Productivity? Deploy Virtual Offices by Utilizing Your Company’s Existing Technology
November 16, 2011 | Easthampton, MA

Increased profitability and employee productivity is what we all strive for as business owners on a daily basis. Simply put, this is what keeps us going, because if we stop there is a good chance our company will not be around tomorrow. There are many ways organizations attempt to achieve these objectives. However; there is one in particular that’s gaining tremendous popularity among senior management teams of small to mid-sized companies across the country. Essentially, it is the deployment of virtual offices through the utilization of a company’s existing technology.
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Hogan Communications, Inc. Reports Rapid Increase in the Popularity of Session Initiation Protocol (SIP) Trunking Among the Region's Small to Mid-sized Businesses
October 13, 2011 | Easthampton, MA

Hogan Communications, Inc., an industry leader in business communications, announced today that the company is seeing a rapid increase in the popularity for Session Initiation Protocol (SIP) Trunking among the region's small to mid-sized businesses. Numerous benefits of this relatively new communications technology such as cost, flexibility, and advanced business applications are driving the demand for SIP technology.
[ full article ]

Keeping Your Phones Ringing During a Business Relocation or Expansion
September 13, 2011 | Easthampton, MA

Moving or expanding your company office can be a source of tremendous stress and upheaval — but it also offers an opportunity to upgrade and improve a variety of office features, including your telecommunications system.
[ full article ]

So Your Company Wants to Adopt VoIP... How Do You Know Your Network is Ready?
August 16, 2011 | Easthampton, MA

While the cost savings and new applications of Voice over Internet Protocol (VoIP) are rapidly attracting many small to mid sized companies to this popular communication solution, it may come with a significant price to your network.
[ full article ]

Hogan Communications Enhances Their Customers' Marketing Campaigns Through On-Hold Messaging
July 13, 2011 | Easthampton, MA

Hogan Communications, Inc., an industry leader in unified communications, announced today that the company is placing greater emphasis on enhancing their customers' marketing campaigns through the utilization of on-hold messaging. During a recession, marketing is one of the first line items that is typcally reduced; however, those organizations that continue to market experience faster growth when the economy recovers. On-hold messaging is an inexpensive tool that delivers phenomenal results and allows companies to continue to communicate their core messages. Most small to mid-sized businesses miss out on the opportunity to market to their customers while they wait on the phone. The technology that Hogan Communications, Inc. has brought to the marketplace enables organizations to extend the brand image, while at the same time promoting their value proposition to specific audiences cost effectively.
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Hogan Communications, Inc. Provides Remote Performance Management Solutions to Customers
June 15, 2011 | Easthampton, MA

Hogan Communications, Inc., an industry leader in unified communications, announced today that the company is providing its customers with Remote Performance Management Solutions. This technology offers a cost-effective remote monitoring and management capability to diagnose underlying network problems, assess network readiness and monitor application performance. This advancement is allowing businesses to capitalize on powerful applications such as VoIP, video, SaaS/ cloud services, disaster recovery and desktop virtualization.
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Does Your Business Communications Provider Offer Managed Services?
May 16, 2011 | Easthampton, MA

Running an efficient network is not easy, especially with the convergence of voice and data. Too often companies are caught up in day-to-day operations so that mission-critical network maintenance and security management get overlooked. In today's business environment, you can't afford to let your guard down. There are too many threats and other issues that plague network integrity and performance. So what are companies supposed to do? One answer is to outsource the management of their network services to a qualified partner.
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Zultys Recognizes Hogan Communications as Top Performer of the Year at the 2011 TAG Annual Convention
April 26, 2011 | Easthampton, MA

Hogan Communications today announced it has been recognized by Zultys, Inc., a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, as a Top Performer of the Year at the 2011 Technology Assurance Group (TAG) National Annual Convention. Hogan Communications has been helping businesses meet their IP telephony and unified communication needs since 1987 and is committed to establishing and maintaining a dynamic partnership with every customer.
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First it Was Email, Then it Was VoIP, and Now it’s IP Video
March 28, 2011 | Easthampton, MA

The latest innovation spawned by the Internet that's rapidly gaining popularity is IP video. This phenomenal tool connects IP cameras to the Internet so we can view just about anything we want from any location around the world in real-time. As you might imagine IP video is having a tremendous impact on the video security surveillance industry. Companies want to protect their most important assets and IP-based video technology gives them the power to do that at the click of a button.
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How to Select a Telecommunications Solutions Provider
March 15, 2011 | Easthampton, MA

Today's business environment has never been more competitive. Companies in virtually every industry are working overtime to increase profits and outperform the competition. To aid them in their efforts, they are looking at a variety of ways to enable their employees to increase customer service. One such way is to take advantage of the quantum leaps in technology being offered by today's telecommunications systems.
[ full article ]

Technology Assurance Group Invites Sean Hogan, President of Hogan Communications, Inc., to Offer His Views on the Latest Technologies Impacting the SMB Marketplace
January 30, 2011 | Easthampton, MA

Hogan Communications, Inc., an industry leader in unified communications, announced today that Technology Assurance Group (TAG), an international organization of leading independently owned unified communications companies representing over $350 million in annual sales, invited Sean Hogan, President of Hogan Communications, Inc., to present on the latest technologies impacting small to mid-sized businesses (SMB) at the 11th Annual TAG Convention.
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Hogan Communications, Inc. Provides Innovative Technology and Applications to the Healthcare Industry
December 15, 2010 | Easthampton, MA

Hogan Communications, Inc., a leader in business communications, announced today that the company is placing special emphasis on marketing its innovative technology and applications to the rapidly growing healthcare industry. Hogan Communications, Inc. has a number of valuable communications and data networking solutions that support the needs of various segments within healthcare. These solutions have the unique ability of enhancing the quality of life of America's aging population that organizations such as hospitals, nursing homes, retirement communities, medical facilities and clinics serve.
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Hogan Communications, Inc. Develops Customer Advocate Department to Provide Valued Customers with an Even Higher Level of Service and Satisfaction
November 29, 2010 | Easthampton, MA

Hogan Communications, Inc., an industry leader in telecommunications, announced today that the company has developed a new department to provide current and prospective customers with an even higher level of service and satisfaction. The Customer Advocate Department will help businesses of all sizes take advantage of leading communications technology to increase profitability, enhance productivity, and give them a competitive advantage in their marketplace.
[ full article ]

5 Critical Threats That Can Knock Out Your Phone System
August 23, 2010 | Easthampton, MA

There's no getting around it: losing phone service for any reason, even for a short period of time, can cost you dearly. Your new prospects will hear busy signals or out of service messages and immediately call your competitors. Your loyal customers will begin rethinking their options. Every second your phone system is down, you're losing business.
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Hogan Communications, Inc. Launches Program to Help Local Businesses Go “Green”
May 19, 2010 | Easthampton, MA

Hogan Communications, Inc., an industry leader in unified communications, announced today that the company is launching a program to help businesses in their efforts to go “green”. The latest advancements in communications technology have enabled companies to dramatically reduce their carbon footprint, while at the same time enhance employee productivity and increase operational efficiency. Hogan Communications, Inc. has made a strategic business decision to highlight the types of technology that impact the environment and the community in a positive manner.
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Hogan Communications, Inc. Reports Rapid Increase in the Adoption of Hosted VoIP Among Small to Mid-sized Companies
April 15, 2010 | Easthampton, MA

Hogan Communications, Inc., an industry leader in unified communications, announced today that hosted Voice over Internet Protocol (VoIP) is experiencing tremendous adoption by small to mid-sized businesses. A number of distinct benefits such as superior quality of service, reduction of cost, flexibility, built in business continuity and advanced applications are driving the demand for hosted VoIP technology.
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Understanding the Power of SIP Trunking and How to Harness It to Take Your Business to the Next Levels
March 15, 2010 | Easthampton, MA

How can a communications protocol elevate your business? Consider the impact of Voice over Internet Protocol (VoIP) communications and its ability to lower costs and offer powerful new business applications. These two benefits alone are accelerating the adoption of IP based technology, also known as the convergence of voice and data, on a global level regardless of the size of company.
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Eight Reasons Why Small and Mid-Sized Businesses Need Managed IT Services
February 15, 2010 | Easthampton, MA

Managed IT services is rapidly becoming one of the hottest solutions in business today because it dramatically improves an organization’s profitability, frees up internal resources, and offers a unique competitive advantage. Simply put, managed IT services are designed to assist companies in maintaining and supporting their network and IT infrastructure with the assistance of an outsourced managed services provider (MSP).
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Is Your Telecommunications Technician Certified? If Not, Your Voice & Data System Could Be In Big Trouble
January 15, 2010 | Easthampton, MA

Telecommunications is a very dynamic industry that is constantly being enhanced by new technology. The technology is changing so rapidly that it’s vital for companies to ensure that their telecommunications provider stays on top of it. Unfortunately, too many businesses today continue to overlook this topic and do not ask a simple yet crucial question, “Is my telecommunication technician certified?” If the answer is a resounding yes, then you can probably put your mind at ease.
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Hogan Communications, Inc. Launches Current Technology Assurance Plan (C-TAP)
December 15, 2009 | Easthampton, MA

Hogan Communications, Inc., an industry leader in telecommunications, announced today that the company launched its new Current Technology Assurance Plan (C-TAP). C-TAP has emerged as the telecommunication industry’s most innovative program. The program ensures that the telecom and information systems of small to mid-sized companies remain current and incorporate the latest in value added solutions.
[ full article ]

Hogan Communications, Inc. Provides Innovative Technology and Applications to the Healthcare Industry
October 15, 2009 | Easthampton, MA

Hogan Communications, Inc., a leader in business communications, announced today that the company is placing special emphasis on marketing its innovative technology and applications to the rapidly growing healthcare industry. Hogan Communications, Inc. has a number of valuable communications and data networking solutions that support the needs of various segments within healthcare.
[ full article ]

How to Select a Telecommunications Solutions Provider
September 15, 2009 | Easthampton, MA

Today's business environment has never been more competitive. Companies in virtually every industry are working overtime to increase profits and outperform the competition. To aid them in their efforts, they are looking at a variety of ways to enable their employees to increase customer service. One such way is to take advantage of the quantum leaps in technology being offered by today's telecommunications systems.
[ full article ]

First it Was Email, Then it Was VoIP, and Now it’s IP Video
August 15, 2009 | Easthampton, MA

It’s no secret that the Internet has dramatically changed the way we conduct business on a daily basis. From email to instant messaging to Voice over Internet Protocol (VoIP), the Internet has revolutionized the way we communicate and the trend continues today. The latest innovation spawned by the Internet that’s rapidly gaining popularity is IP video.
[ full article ]

Does Your Business Communications Provider Offer Managed Services?
July 15, 2009 | Easthampton, MA

A common theme among many small to mid-sized companies is their inability to micro-manage their network. These organizations are typically understaffed and lack the sufficient skill level, technological capacity or resources to keep their network operating in a fully optimized state.
[ full article ]

Hogan Communications, Inc. Enhances Their Customers’ Marketing Campaigns Through On-Hold Messaging
June 15, 2009 | Easthampton, MA

Hogan Communications, Inc., an industry leader in unified communications, announced today that the company is placing greater emphasis on enhancing their customers’ marketing campaigns through the utilization of on-hold messaging. During a recession, marketing is one of the first line items that is typically reduced; however, those organizations that continue to market experience faster growth when the economy recovers.
[ full article ]

So Your Company Wants to Adopt VoIP… How Do You Know If Your Network Is Ready to Make the Transition?
May 15, 2009 | Easthampton, MA

While the cost savings and new applications of Voice over Internet Protocol (VoIP) are rapidly attracting many small to mid sized companies to this popular communication solution, it may come with a significant price to your network. Not only must your network carry more traffic, but VoIP traffic demands very high performance and is more sensitive to normal network problems like delays and choppy communication.
[ full article ]

Keeping Your Phones Ringing During a Business Relocation or Expansion
April 15, 2009 | Easthampton, MA

Moving or expanding your company office can be a source of tremendous stress and upheaval — but it also offers an opportunity to upgrade and improve a variety of office features, including your telecommunications system.
[ full article ]

Hogan Communications, Inc. Reports Rapid Increase in the Popularity of Session Initiation Protocol (SIP) Trunking Among the Region’s Small to Mid-sized Businesses
March 15, 2009 | Easthampton, MA

Hogan Communications, Inc., an industry leader in business communications, announced today that the company is seeing a rapid increase in the popularity for Session Initiation Protocol (SIP) Trunking among the region’s small to mid-sized businesses. Numerous benefits of this relatively new communications technology such as cost, flexibility, and advanced business applications are driving the demand for SIP technology.
[ full article ]

Want the Secret to Increased Profitability and Employee Productivity? Deploy Virtual Offices by Utilizing Your Company’s Existing Technology
February 15, 2009 | Easthampton, MA

Increased profitability and employee productivity is what we all strive for as business owners on a daily basis. Simply put, this is what keeps us going, because if we stop there is a good chance our company we will not be around tomorrow. There are many ways organizations attempt to achieve these objectives. However; there is one in particular that’s gaining tremendous popularity among senior management teams of small to mid sized companies across the country.
[ full article ]

VoIP Is One Of The Hottest Buzz Words In Telecommunications Today: Is Your Company Prepared to Take Advantage of It?
January 15, 2009 | Easthampton, MA

In today’s extremely competitive and rapidly changing business environment, decisions about adopting the latest technology and acquiring tools that will enable easy transition to future enhancements are critical to the survival of any business. Determining whether to invest in recent advancements in telecommunications is no different.
[ full article ]

2007 Pioneer Valley
2007 | Easthampton, MA

In this great season of generosity, an arrangement with Cooper’s Cottage has resulted in the donation of $500 to the Pioneer Valley USO. The Pioneer Valley USO was founded after the Gulf War when so many people participated in the great "Welcome Home" at Westover Air Reserve Base. Many military and civilian people felt that with such a large military presence in our area that a USO would be helpful. The Pioneer Valley USO now serves anyone in the military in Western Massachusetts and Northern Connecticut. For every phone system sold between now and the end of the year, Team Hogan will be contributing $200 to the Pioneer Valley USO.

Celebrating 20 Years
2007 | Springfield, MA
Hogan Communications is celebrating our 20th anniversary this year. We have grown from the original three employees; John J. Hogan and two of his sons, Sean and Andy, to the current twenty.
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Springfield Location Closing
2007 | Springfield, MA

We recently closed our temporary Springfield location. We enjoyed the convenience of downtown Springfield while we worked on several projects in the area. We have moved our equipment back to our corporate offices in Easthampton and continue to serve the greater Springfield area from this site. Look for us in future new locations as we continue to grow to better serve our clients.

Hogan Communications Offers Rental Program
2006 | Easthampton, MA

Our rental program enables your business to install current technology without large up front costs, to upgrade to new technology, and to ensure total protection of your communications infrastructure.
[ full article ]

Hogan Joins Forces with TAG
2005 Easthampton, MA

Technology Assurance Group is a national organization of leading independently owned telecommunications companies located in the United States and Canada. Founded in 1998, TAG provides its members with competitive advantages necessary to achieve a dominant position in their marketplace. TAG exists to provide added value to the telecommunications companies it supports and its members experience superior results in customer satisfaction and loyalty.

Team Hogan Becomes a New Horizon’s Agent
2005 Easthampton, MA

New Horizons (NHC) is a competitive local exchange carrier, specializing in providing exceptional account management and customer service to small and medium sized business customers nationwide. NHC maintains agreements with a wide array of carrier partners creating a unique service model that allows them to bundle multi carrier solutions onto their state of the art billing platform. NHC provides local and long distance calling, and internet services.

Developing Technology Helps Gets Business Done Anywhere, Everywhere
Summer 2005 | BusinessWest Magazine

Offices across the country are becoming increasingly virtual as technology allows employees and business owners, in both large and small companies, to get things done from anywhere quickly and easily. Our company's owner, Sean Hogan, is featured in this article from BusinessWest Magazine by Jaclyn Stevenson.

Andy Hogan receives his RCDD (Registered Communications Distribution Designer) from BICSI
April 18, 2002 | Tampa, FL

The professional designation of RCDD was awarded to Andy Hogan on April 18, 2002 by BICSI, a telecommunications association, in recognition of having successfully completed BICSI's registration and examination requirements.
[ full article ]

Hogan Communications named ACCGS Small Business Of The Year
May 14, 2001 | Easthampton, MA

At a press conference today, the Affiliated Chambers of Commerce of Greater Springfield, Inc. announced that Hogan Communications of Easthampton has been named the ACCGS Small Business of the Year.
[ full article ]