Hogan Technology

Cloud Voice Makes Small Companies Look Like Big Business

January 3rd, 2020 by admin

A man at a work desk with two monitors using his office phone, one hand holding the receiver and the other pressing buttons next to the LCD screen on the base

EASTHAMPTON, MA – -Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the "cloud", small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries. The growth of virtual companies and remote workforces has brought everyone to the same playing field and customers across every industry are looking to work with credible, prestigious, large companies. Here are some ways in which cloud voice can make your business look bigger than it is today.

Your Office Just Got a Receptionist You Don't Have to Pay For - Cloud based phone systems today include features that completely eliminate the need for a receptionist. Systems can be configured in order to route calls directly to the intended employee via a unified auto-attendant. Also, if your office doesn't have a receptionist, systems can distribute incoming calls among specific groups.

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