Alerting Businesses About Robocall Scams

August 1st, 2019 by admin

Black business phone

EASTHAMPTON, MA - Hogan Technology, a leading managed technology services provider (MTSP), recently has announced that the company is alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company information remains protected. Hogan Technology has compiled a handful of best practices which SMBs need to implement immediately to protect their organizations.

Robocalls use an automated computer dialer to deliver a prerecorded message in an attempt to get the end-user to engage in any way. Other robocalls simply call from an anonymous number or utilize Caller ID "Spoofing" to misdirect the person on the other line and only ring once. The main goal for a scammer is to get the person to call back and then to connect that person to services that rack up charges through the phone account. Oftentimes, robocallers leave messages about unclaimed lottery winnings, fraudulent credit card notices, social security/medicare accounts or even adult phone services. In every case, they can result in exorbitant charges and compromised security.

Robocalls have become a widespread misuse of technology and unfortunately business owners need to be aware of how to handle this challenge. "Virtually every business we've encountered has received an onslaught of robocalls," stated Sean Hogan, President of Hogan Technology. "It's critically important the employees are not fooled and avoid giving out company or customer information."

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Posted in: Press Releases